Vista at one year: Progress and pain
Seattle PI | at | by Mike
Microsoft released Windows Vista to the world one year ago with ads likening the new PC operating system to such awe-inspiring moments as the first American spaceflight and the fall of the Berlin Wall.
Charles Walling just wants it to work with his printer.
The retired Seattle warehouseman has spent hours on the Dell tech support line, installed all the drivers and, yes, double-checked all the cords and plugs. No luck. The cause of the problem isn't clear, but Walling knows one thing: The same printer worked with Windows Vista's predecessor, Windows XP.