Interview: Q&A with Steve Ballmer
Comp. World | at | by Mike
Steve Ballmer spoke this week with Computerworld editors about the impetus for the memo on core values he issued earlier this month to the software maker's 50,000 employees. Part 1 of the interview, which follows here, focuses on the memo. In Part 2, which will run on Monday, Ballmer shares his thoughts on a wide range of topics, including the merger of Hewlett-Packard Co. and Compaq Computer Corp. and his desire not to limit his company's potential for expansion into new business areas.
Q: By what metrics will you gauge the memo's effectiveness?
A: The sharing of good ideas and the competition amongst groups. It's the best metric, as opposed to "Here's a number." There'll be some numbers that are useful. I mean, we measure customer satisfaction in 66 different ways, and we measure this and that and the other thing. But the measurements are probably less interesting than the best practices which we will share.