Revving MSN's auto engine
C|Net | at | by Mike
There are no speed limits on the Information Superhighway--at least not for Microsoft's MSN CarPoint service. Microsoft is in the process of overhauling the online automotive research site in conjunction with next month's expected launch of MSN 8. CarPoint will offer new "ownership services" for helping consumers better maintain their vehicles. Microsoft also will put increased emphasis on consumers who share vehicle information and experiences via chat and instant messaging. Executives view the changes as an important next step for solidifying CarPoint, which turned its first profit in fiscal 2002 after more than seven years of operation. CNET News.com spoke with MSN CarPoint CEO Ryan Hamlin about the upcoming changes and car buying on the Internet.