Ballmer talks up software and snack food
eWeek | at | by Mike
Microsoft will soon commit to a new policy to give customers "greater clarity and confidence about its support for products through their lifecycles," CEO Steve Ballmer told customers in a broad memo e-mailed out on Wednesday afternoon. But Ballmer would not elaborate on the initiative, and a Microsoft spokesman also declined further comment.
The upcoming new policy initiative was mentioned in what is an ongoing series of e-mails to customers from Microsoft executives, including chairman and chief software architect Bill Gates, Ballmer and, from time to time, others. The memos are designed to address those issues that these executives feel are important to consumers, business, the industry and Microsoft itself. In this latest e-mail, Ballmer focuses on what Microsoft is doing to maintain and deepen customer connections with the Redmond, Wash., software firm.