Microsoft hits the road to show MS CRM
InfoWorld | at | by Mike
Seven weeks after shipping, Microsoft's closely watched Microsoft CRM (customer relationship management) software has attracted 300 customer orders and is being offered by more than 1,000 resellers, Microsoft officials said here Tuesday during a seminar, part of a series being held throughout North America to demonstrate the software to prospective partners and customers.
The package is the first major offering from Microsoft's Business Solutions unit, and is Microsoft's first application built entirely on its .Net integration and development technology. Combining account activity, history tracking, communication and reporting features, the software integrates tightly with Microsoft's popular Outlook personal information management and communication software.