Microsoft expands its CRM push
C|Net | at | by Mike
Microsoft said Tuesday that application service provider Surebridge is rolling out the software titan's new customer relationship management software. The companies said Surebridge will target medium-size businesses, or those with revenue ranging from $10 million to $1 billion, with services related to Microsoft Business Solutions CRM (customer relationship management) software. The companies said Surebridge's CRM Online will allow customers to access Microsoft's CRM software anywhere.
As part of the agreement, Surebridge becomes the first company to offer the software in a hosted environment, meaning Surebridge will help customers install the CRM applications and then handle their ongoing management.