Microsoft forms group to fight flood of spam
Reuters | at | by Mike
Microsoft is assembling a team of experts charged with battling the accelerating spread of spam as unsolicited e-mail clogs in-boxes worldwide, including that of Bill Gates, founder and chairman of the world's largest software maker. At risk is the usefulness of e-mail itself, which has allowed people to communicate more quickly and efficiently, said Kevin Doerr, who has been named to direct Microsoft's spam-fighting strategy.
"Where it hurts most is customer satisfaction. But when it starts to change behavior, we could have consumers turn away from email, and that has huge implications," Microsoft's Doerr told Reuters on Monday.