Microsoft wants users to report on Office
InfoWorld | at | by Mike
Microsoft wants more details on how its products are used so it can make its applications "almost entirely crash-free" and build features users want, the company said Monday.
With the launch of Office 2003 later this quarter, Microsoft will also introduce a Customer Experience Improvement Program for Office. Users will be asked to volunteer to share information on feature usage, software and hardware performance and the type and frequency of errors, said Eric LeVine, group program manager for Office.